Before contacting us, please browse our FAQ’s.

Frequently Asked Questions

Are PutterFlys for golfers only?

We think PutterFlys™ are great for golfers and non-golfers. We consider a PutterFly™ to be a fine piece of jewelry. Swarovski crystals are used in many fine jewelry lines.

How do I order a marker without a necklace?

On each marker product page, there are drop down options to select the exact features of your marker. In the first drop down “Title” select “Ball Marker Only, no necklace, no magnetic fitting”. Then in the second box “Necklace Length”, choose “N/A – Choose this for no necklace option only

One of the crystal came off my PutterFly when I dropped it, what do I do?

If you can save the crystal, please try gluing it back on with a tiny bead of E-6000 or Goop. If you have lost the crystal, please mail it back to us and we will repair it for you.

I want to order 6 PutterFlys™ for my friends, can you give me a discount?

We have worked hard to keep our prices very affordable. Add your name to our mailing list and you will be alerted to sales we occasionally have.

I don’t see a PutterFly™ that matches my favorite shirt, can you make me one?

We would be happy to make a PutterFly™ especially for you. Send an e-mail request and/or a picture. We will do our best to match it up. Please indicate a style you like too. Ie: a Dahlia in deep purple and dark green.

Will it cost me extra to order a special marker?

No, we do not charge extra. We need a little more time, we will make it here and dry it well before shipping out to you. Please just ask, we like a challenge.

We are having a tournament and want some special color combinations, can you do that for us?

Please take a look at our tournament idea page. We will work hard to match any theme you might have. We only ask that you give us at least 3 weeks notice for any large tournament orders.

I like to wear hats, will your markers stay on my hat clip?

Yes it will. We still recommend you get a complete PutterFly™ and take it out to dinner after golf!

I don’t see a phone number, how can I get information from you?

Please feel free to e-mail any and all questions. We will answer you as soon as possible. If you want to speak to us on the phone, please e-mail
your phone number and we will get back to you. We do shows, golf tournaments, etc. phones are not always easy to answer.

How long to get my PutterFly™?

We will put your order in the mail the same day we receive it if at all possible. If we are out of stock and need to make one for your order, we will let you know. We ship standard USPS unless otherwise instructed. We know you are anxious to get your PutterFly™ and we will get it out to you ASAP

I want my PutterFly™ to last a long time, any suggestions?

Take care to always pull the bayonet clasp by the metal fitting. Take your PutterFly™ off when showering or in a swimming pool. Please avoid salt water or any harsh chemicals. If you want to clean it, please use a very soft cloth with a small amount of rubbing alcohol. Try really hard not to drop it on a hard surface!

There are so many Putterfly™ options, please help!

We have a special page setup that goes over the various options for ordering a putterfly™. It can be viewed here.